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Indoor & Outdoor Cell Phone Service Issues

Great coverage outside doesn't always mean great coverage inside. Wireless carriers have done a good job on improving outdoor performance with more cell sites and improving dropped call rates in most major cities. But poor in-building coverage – offices, commercial buildings, condominiums, apartments and homes is an issue that needs to be addressed. 

Blame the Building

Our cell phone numbers and email addresses have increasingly become a way of staying connected no matter where we are, so it's expected that our wireless devices should work inside our homes and offices. But building materials like concrete and tinted glass, and building locations in shadowed areas, can frequently stop cellular, 3G, 4G, GSM, CDMA and PCS signals from penetrating into your location, so that phones don't work in meeting rooms, home offices, warehouses – the list goes on.

Wireless Data Applications

Cell phones and other devices like iPhone's, Blackberry's, and G1 Android's are fast becoming a way of mobilizing the workforce. But where you might be willing to put up with two bars of coverage on your cell phone for a voice call, for a wireless data application to work well – a strong signal is required. Improving in-building coverage is a must for ensuring data throughput for wireless devices is maximized, and that those wireless applications that your organization has invested in, work well in the places where they are being used more and more frequently - indoors.

How We Can Help?

This site is designed to collect information on building locations with indoor coverage problems to ensure that wireless service providers better understand your in-building wireless requirements, and to help develop and deliver solutions that address your needs for improved indoor coverage.  These issues can be addressed by submitting a coverage complaint to our map and then hope that the problem is eventually addressed by the carrier.  Or you can take action on your own to solve the coverage problem and purchase a repeater or femtocell to improve the signal in your home or office.

How To Report

1 - Review comments by clicking on dots
2 - AT&T, Verizon, Sprint, T-Mobile, MetroPCS, TracFone  
3 - Click "+" on upper right corner of map
4 - Enter carrier, address and select carrier drop down
5 - Add problem (dead zone, dropped calls, no signal)

Indoor vs Outdoor Factors Mobile App