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  About Our Consumer Generated Coverage Maps  AT&T   Verizon   T-Mobile   Sprint   Metro PCS   TracFone  

Deadcellzones.com is a "Consumer Generated Coverage Map" of outdoor and indoor cell phone reception problem locations for AT&T, Verizon, Sprint, T-Mobile, MetroPCS, Tracfone and other regional carriers. The map is dedicated to identifying buildings, homes, parks, resorts, stadiums, hospitals and public places where cellular phone calls are frequently dropped, network congestion is experienced or where a cell phone signal is not available.  The web site's mission is to become the map for millions of wireless consumers by making dead zones, dropped calls, network congestion areas more transparent. The map database was founded in 2001 and has become a crowdsourcing platform for sharing notorious problem reception locations.  It is our mission to report coverage problems more efficiently to wireless carriers and mobile retailers.  Our map database of over 100,000+ cell phone complaints, dropped calls and data congestion areas contributed by actual customers.  Watch a video on how to report wireless reception issues on our maps.

Why DeadCellZones.com Map Was Created?

Our research has determined that cell phone consumers are frustrated when they consistently experience areas with poor cellular coverage in their home, office or car. We estimate the 50% of US homes do no have seamless wireless coverage throughout them and may require in-building solutions to fix the problem.  Studies claim that almost 50% of customer service complaints are related to poor service complaints, yet carriers fail to provide customers with easy ways to share their local problems.  Cellular networks have grown significantly and so have 3G nad 4G speeds but coverage actually has gotten worse as a result.  Carriers provide their own theoretical coverage maps that drill down to the street levels of how well their service works in theory based on spectrum licenses. However, carriers can project what ever they want without any FCC regulation or governing body to monitor for false advertising claims. For additional details see Deadcellzones.com Company Overview PowerPoint.

Read More on How to Subscribe to Our Database

Who should subscribe:  Mobile phone retailers, Wi-Fi providers, broadband service providers, femtocell manufacturers, network management companies, cell tower operators, distributed antenna systems infrastructure providers (DAS) and carrier network infrastructure providers.  For details on our subsription see Purchase Dead Cell Zones Database & Subscribe To Updates

 

How To Report Cell Phone Reception Problems

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1 Review comments: AT&T, Verizon, Sprint, T-Mobile, MetroPCS, TracFone  
2 Click "Add" on upper right corner of map, enter address and select carrier.
3 Add problem & frequency (dead zone, dropped calls, network congestion)
4 Share issue with carrier & friends to build support to fix problem.

Detailed Video Instructions

Check back frequently for comments posted by customers and carriers who are trying to remedy network problems. We want to know where you experience dead zones, dropped calls and network congestion on our map. Wireless reception is a personal issue and most customers want more transparency about where wireless service will work as advertised. Most coverage problems can be fixed with new cell phone towers, distributed antenna systems, picocells, repeaters and femtocells provided by the carrier.

Read our reviews on AT&T Verizon Sprint & Nextel T-Mobile plans and coverage.

 

 

 

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